Knowing how the human brain works and what drives people to make decisions is immensely beneficial in marketing.

Luckily, there’s much research and information regarding various psychological tips and tricks to drive sales and expand your business. Here are a few.

Cut down on the options

Sometimes too many decisions can cause a customer to shut down, resulting in no sales. 

To avoid this, research your prospective client beforehand to determine what products or services would best suit their needs. When doing the sales pitch, focus on only these to cut down on the options. Even better, you can lump products into packages, so your prospect needs only to make one big purchasing decision instead of multiple small ones. 

No matter what you ultimately pitch to your client, it’s imperative you do so with the correct framing techniques. 

Utilize positive framing

Framing is how the information is presented. 

Positive framing increases sales. Therefore, try to sell your product or service in a positive light by homing in on the benefits. 

However, feelings other than positive ones can be beneficial if framed correctly. 

Fead your prospect’s fear of missing out (FOMO)

People are much more likely to act when they feel if they’re afraid of missing out on a great opportunity. 

Creating the sense of scarcity is an effective way to fuel FOMO within your prospect.  After all, the more rare something appears, the greater in value it becomes. Scarcity also presents a time limit for them to act, prompting them to buy soon. 

If the product or service is scarce because of high customer demand, then even better! The customer will assume the purchase will be a good choice because many other people seem to enjoy it too. 

The sense of scarcity can be artificially generated through limited editions and limited-time sales. 

Sometimes, FOMO is the main driver of a client’s decisions. Sometimes, it’s something else. Getting your client to articulate their thoughts to you can be immensely beneficial for the sales process. 

Get your client to tell you why

This one’s rather sneaky but highly effective because people are more likely to listen to themselves. 

If you can get your client to verbalize why exactly they want the product, then they will, in effect, want it more. To achieve this, ask your client why the product or service appeals to them and what’s holding them back. Your client will be able to tell you, and affirm to themselves, why they want the product or service. If something is holding them back, you will be able to better adjust your strategy.

You can get your client to want your products or services even more through promotional products. 

Give your prospect promotional products

When someone receives a gift, they’ll want to reciprocate the kind action. This makes them more likely to buy from you. 

Promotional products are ideal because not only are you generating a feeling of trust and reciprocity, you’re also advertising your company. The best promotional products are ones that your client will truly enjoy. Therefore, research your target market to create promotional products customized for this group. 

Giving and receiving are beneficial to both parties. Therefore, it’s helpful to get your client to give something as well. 

Ask your client for small favors

Once your client gets in the habit of doing small favors for you initially, they’re much more likely to agree to more significant favors down the road.

This is known as the Ben Franklin Effect. It is named after the founding father Ben Franklin, who, to build rapport, would ask someone for a small favor, such as lending him a book. This small act would generate feelings of warmth and helpfulness. 

In practice, this may look like asking your client to sign up for a free e-letter, share comments on social media, read blog posts, attend free webinars, or download an ebook. Later, when you ask them for something larger, such as to buy a product or service, they’re much more likely to do so. 

Not only will asking your client for small favors prime them for purchases down the road, but the small favors will help your client become more familiar with your business. 

Generate familiarity

Familiarity is good because it creates positive feelings. 

People like the things they are used to. Making your business familiar to your clients will help increase sales because as your business becomes more familiar, it becomes more trustworthy and good in their eyes. However, balance is essential. Too much can lead to oversaturation, which will backfire. Find the middle ground. 

Psychology is a powerful tool for persuasion. The above strategies will greatly help you increase your sales and the growth of your business!

You’re at a new business or a social event.

You look around in the sea of business people and wonder how to make the best first impression. Then you look down at your hand, holding your business card.

What do you feel next?

Are you excited to show off your business card and how it represents you? Or do you fear they will underestimate you based on your card?

Here are ten tips on creating a memorable business card that shouts, “Work with me!”

10 Tips for a Memorable Business Card

1. Make sure your design represents your business.

If you are a fun, quirky business that dabbles in creativity, make sure your business card reflects that mood. On the other hand, if you are a serious, no-nonsense business, make sure your business card is sleek, simple, and uncluttered.

2. Choose the right font and size.

Do not go smaller than 8 point type on your card. 

Try to enlarge the name of your business, so it is clear who you represent. If you have a website, try to match some fonts to create consistency.

3. Pick the right shape.

You don’t need to stick with the basic rectangle anymore.

Try a square or add rounded corners to make your card stand out in a pile of collected business cards. Not only will it stand out physically, but it will also create a mental note that you are up-and-coming and not the ordinary business.

4. Create the right images.

Use new printing techniques to make your logo or image pop off the page.

Try spot UV coating to make it shine or foil accents that add a touch of sophisticated shine. Or try embossed gloss to create a raised, glossy coating, giving your cards a hard-to-forget 3D feel.

5. Organize your information.

This sounds simple, but many people try to put too much information on their business cards.

Keep it simple.

Put your name prominently on the card. Then add your contact information in a place that’s easy to find: phone, email, and website.

6. Use the back of the card.

Go the extra mile and put something useful on the back of the card.

If you own a restaurant, add a drink mix on the back. If you take appointments, add an appointment reminder. If you offer many customized services, list them here. But try to direct them to your website if at all possible.

7. Be deliberate.

Use the same colors your other marketing materials and website use.

Be different by using the front of the business card to solely have your logo, with contact information on the back.

8. Make sure there is enough white space.

Don’t clutter your card with information. Just add the basics. They can contact you for the rest of the information.

9. Choose papers wisely.

Extra-thick paper adds an instant luxurious touch, and recycled kraft paper tends to have an organic feel. Think carefully about what you are trying to convey.

10. Include a call to action.

This isn’t a game-breaker if you have used up all your space. But if you have room, add a QR code or an invitation to contact you.

No matter what steps you take, rely on print communication experts to ensure that the finished product will be what you anticipated and something you can be proud of. 

Communication is the key to running a business, and writing emails is one major way we communicate.

So it is worth saying that writing a good email is key to getting your initiatives out and in keeping customers happy.

Here are some tips to consider when writing an email.

Think of Your Audience

Who are you writing to?

Is it your coworker? Your boss? Your friend?

These all deserve a well-written email, but the tone of your letter will vary depending on whom you are writing to. Keep the tone similar throughout the email.

For example, if it’s for a friend, it’s okay to be light-hearted and funny. But if it’s your boss, and you’re inquiring about something for work, you probably want to keep the tone professional and more serious.

What do you want your audience to do? Make sure you keep your goal in mind while writing your email. This will help you not to wander and get off track.

Proofread Your Email

Don’t just send your email right after typing it.

Look it over again to make sure that nothing can get misinterpreted. Emails are hard to determine tone sometimes, so choose your words wisely. Read your email again, but think of it from an outsider’s perspective. Pretend you don’t know what your email is about, and read it with fresh eyes.

Use Spell-Check

For that matter, use grammar check if you need it, too.

You don’t want to look incompetent if there are misspelled words or grammatical mistakes. People will judge you on your wording, so be thoughtful.

Be Courteous

Use an opening and closing that is appropriate and kind. You want to build relationships through your writing.

The Email Basics

Here are the basic parts to a great email:

1. Subject line

Make sure your subject line matches the text of the letter so that your recipient can know right away what it’s about. Not only that, but when you are hunting for that email later, you will be able to find it quickly.

2. Greeting

Have a nice greeting and closing statement to set the tone.

3. Body

Keep it to a few sentences, rather than a novel. Keep it succinct and focused on what you want to communicate. Save the extra’s for later.

4. Closing

You will want to have a friendly closing, such as, “thank you,” “wishing you well,” “take care,” or other closings.

No matter what your message is, you will have a well-written email long as you follow these steps. After all, good communication is important no matter whom you are sending it to.

We welcome emails from all our customers, and we respond quickly to your questions and prospective jobs. Feel free to shoot us email today to get started on your next project.

Print is a powerful marketing tool.

People trust print more. In fact, 82% of consumers say they trust print ads more than digital ones. This is one reason why print helps generate loyal customers. 

Print is also more likely to be noticed and has a higher response rate, growing your client base. Although print is intrinsically powerful, there are actions you can take to grow its effect further. 

Include a Call-to-Action

Perhaps self-explanatory, a call-to-action is when you call on your client to act. 

Call-to-actions are often included within your advertisements. They ask the client to check out the business website, follow the social media account, or sign up for a newsletter. 

Often, customers’ interests are piqued by your print campaign, but they’re not sure what to do next. A call-to-action solves this problem, increasing the likelihood of customer interaction. 

Call-to-actions can reside within a plethora of print forms. 

Utilize a Variety of Print Mediums

Print comes in all shapes and sizes.

Keep your target market interested by adding variety. Brochures, business cards, and postcards are all extremely effective forms of print advertising. 

• Brochures are small pamphlets that advertise the products and/or services of your business. A compelling design will help keep your customers engaged. Brochures also provide you the opportunity to share your business’s brand with consumers. Your brand is the intangible concept of your business that consumers use to distinguish you from your competitors. Brands are important because people often attach loyalty to brands. 
• Business cards are small, easy-to-carry cards you can hand out at promotional events. It helps improve the brand recall of prospective customers because these handy business cards stick around the customers’ houses for quite some time. In other words, business cards help customers remember your business. Business cards also help customers stay in touch with you.
• Postcards are medium-sized cards with a picture or design on the front and a message on the back. They are effective because people are especially attracted to pictures. Just like brochures, these allow you to share your brand with your prospective clients. 

Some forms of print are more effective than others. That’s why it’s important to acquire data. 

Track Your Results

To improve your future print marketing campaigns, it’s imperative that you track the results of your past campaigns. 

Obtaining data will help you pinpoint what went well and what needs improvement. This will significantly help you in the future when you decide what to include. Include more of the factors that were widely successful. For the parts that didn’t go well, you could brainstorm why and how to improve them. Or, you can forgo the faulty technique and bring in another one instead. 

You want your marketing attempts to have the most impact possible. Adding a call-to-action, mixing up your print marketing variety, and tracking your results will help you develop a more effective marketing campaign. 

What’s little, powerful, and packs a real punch?

A postcard from you!

Postcards are often overlooked as a great way to market, but they effectively get your message out. People are forced to read your message even before thinking of throwing it away.

It’s right there, in the pile of envelopes, shining through with full color and catchy wording. If you haven’t thought of postcard marketing in a while, or ever, here are a few ideas to help you on your postcard journey.

6 Tips for Effective Postcard Marketing

1. Hone Your Message

What message do you want to get out? An event? A sale? A thank-you? A new product?

Be specific about what the purpose is, and stick to that message. You don’t want to try to promote everything at once on a postcard. Think about what your best, most immanent message should be.

2. Research and Determine Your Size Options

It’s common to use oversized postcards as well as regular postcards. What type of impact do you want to have?

Are you having a BIG event? Then go BIG on your postcard size. If it’s more of a personal message, a regular postcard will do just fine. It also depends on your budget. A larger postcard costs a little more, but its impact is much more significant.

3. Perfect Your Design

Your design means a lot.

Pick a design that has your message front and center. You want to have an organized design that represents your business.

Work with a graphic designer to come up with a gorgeous design that no one else has.

4. Headlines Matter

Write a headline that is clear about what you are offering or trying to say.

Make it fun, clever, or serious. Just be consistent throughout the postcard. If you are silly, stay silly. If you are urgent, keep the tone urgent.

Need help? We can offer you some suggestions.

5. Include a Call to Action

Tell the customer what you want them to do next.

Don’t leave it up for them to figure out. Ask prospects and clients to come into your store, call your business, or check out your website.

Whatever it is you want them to do, tell them.

6. Think of Your Audience

Who will be receiving the mailer? Will it be to future customers or someone familiar with your business?  

If it is going to prospective customers, be sure to say what you do in a short, concise way. No need to get wordy, but be sure to tell customers what you do and what you offer.

Whatever direction you choose, whether an oversized postcard or a traditional one, we can ensure you will come out swinging.

We will help you succeed in your marketing efforts when it comes to high-quality printing and design. Connect with us today!

Getting people to laugh can be a highly effective marketing strategy.

However, before you jump right in, it’s imperative to decide if humor in marketing is right for you and your business. After all, the best marketing is engaging, memorable, and shareable. Humor, when done correctly, checks all these boxes. 

Pros to Incorporating Humor into Your Marketing Strategy

• Humor helps your advertisement stand out by grabbing people’s attention. This is why it is often easier for people to remember comedic advertisements.
• Your company becomes more relatable and trustworthy.
• Your marketing will become more likely to be shared because people like to spread laughter.
• Some companies have gone ‘viral’ for their humorous marketing advertisements. 

Cons to Incorporating Humor into Your Marketing Strategy

• Not everyone has the same sense of humor. Something you find hilarious may flop on your audience, causing your company to appear unprofessional.
• The seriousness of your business will be decreased. For some, this may not be a problem.
• Humor requires cautiousness because it has the potential to offend your target audience, which is the last thing you want. Testing your content on employees and letting it sit for about a week before releasing it can help you avoid this. 

Is Humor Right for Your Business?

Try asking yourself the following questions: 

• Will my target audience appreciate comedy?
• Would comedy complement my current brand?
• Do you, or your employees, have the skills to create humorous content?
• Are you confident in your ability to create comedy without offending your client base?

Reflect on your answers to the above questions as well as the information stated earlier. If you believe comedy has a place in your marketing strategy, great! Before you get started, it’s worthwhile knowing the various types of humor you can utilize. 

Humor Comes in All Shapes and Sizes

Try these on for size if you’re looking to add a few laughs to your marketing strategy. 

Irony

Irony usually implies the opposite of what is directly at face value for comedic effect. 

Perhaps you remember learning about irony and the different kinds of irony in English class. You’ll be happy to know that this information does indeed have real-world applications. 

There are three primary forms of irony: situational, verbal, and dramatic.

• Situational irony happens when the opposite of what is expected occurs.
• Verbal irony is like sarcasm in that the person’s words contrast with their actual meaning.
• Dramatic irony occurs when the audience knows something the character(s) don’t. 

Dry Humor

Dry humor is all about delivery: a deadpan facial expression with a matter-of-fact voice. 

Although dry humor jokes are usually inherently funny, the delivery elevates the comedy. Sarcasm, cynicism, and irony are often utilized within dry humor. 

Visual Humor

Visual humor creates comedy through a picture. 

Your business can utilize visual humor by sending out postcards with a visually humorous picture displayed. It’ll be sure to catch your client’s eye and make them laugh, making your business stand out and be memorable. 

Call-Back Jokes

Call-back jokes refer back to a previous joke your company has made.  

Call-back jokes are beneficial for making your clients feel closer to your company because they are now part of an inside joke. This improves customer retention and brand loyalty. 

This strategy is best used when your business had a previous widely successful joke. You don’t want to use this strategy on an obscure joke your company previously made because the joke might be lost on your audience. 

Humor in marketing is quite prevalent, causing many fine examples. 

Comedy within Jake from State Farm

Jake from State Farm was a widely successful ad that utilized irony.

It highlights State Farm’s availability to help its customers. In the commercial, a husband is talking to a representative from State Farm at three in the morning, but the wife thinks he’s having an affair.

She asks Jake, whom she assumes to be a female, what he’s wearing. Jake from State Farm responds, “Uh, Khakis.” The wife remarks to her husband that she (Jake) sounds hideous. Her husband responds with the punchline, “Well, he’s a guy, so…” 

Because of the wide success of the ad, State Farm used a call-back joke in a later commercial. Here they play the same clip, but this time a new agent, also named Jake, is on the phone.

When asked by the wife what he’s wearing, he also responds with, “Uh, Khakis.” However, this time he leans over to his coworker and asks him if State Farm Agents often get asked what they’re wearing. His coworker replies with, “Uh, yeah.” 

State Farm isn’t the only company with great examples of comedic ads. If you need inspiration, it may be beneficial to look through ads other companies have released. 

You can watch the Jake from State Farm ads here. 

Laughter is a Powerful Marketing Tool

Knowing when and how to do so effectively can do wonders for your marketing campaign. 

We all work in customer service to some extent…it just depends on who the customer is.

If you’re in an office, it’s your boss who is the customer. If you’re in retail, it’s the shopper who is the customer. And the list continues. So, it bears repeating that customer service is important.

Sometimes we lose sight of the fact that our customer service skills could be honed a little bit. Or, maybe you have a new employee who doesn’t see how valuable good customer service is. Well, either way, here are a few ways to brush up on your customer service.

The Importance of Caring for Your Customers

Customer service, or customer care, is vital to us all.

It’s the difference between keeping and losing customers to the competition. One wrong move, and we might lose a valuable customer.

Customer service is how we respond to customers, and it entails a lot of duties. It’s not just how we answer the phone. It’s how we help them when they return items or when we explain policies to them. It’s also when we give deadlines or wait times.

Did you know that acquiring new customers is more expensive than keeping the ones you have?

That’s why customer service needs to be top-notch. It can’t be emphasized enough.

Customers want personalized service, and they will typically pay more for it. If your product is more expensive than the competition, but you have an outstanding customer care program, with engaging employees, you will be more likely to charge more for the same product or service. That’s how important good customer service is.

7 Customer Service Tips from the Pros

1. Greet customers by name.

Learn their names and impress them when they walk into your place of business.

2. Keep notes.

Keep a book with notes on your customers, so you remember things they told you, such as a significant event or date. Then be sure to ask about it the next time they come in.

3. Support each other.

Allow employees to share their frustrations. This will help prevent burnout and ensure they are ready to be pleasant with the next customer.

4. Respond quickly.

Be quick to respond when customers have a question, complaint, or want an estimate.

5. Customize the service, so it’s tailored to each customer.

Some people want to get in and out quickly. Other customers want to chat and take their time, so accommodate them.

6. Offer to help a customer before they even ask.

This shows initiative and evokes positive images of your company.

7. Treat customers like real people, not like a number.

Be sure to talk with them in a conversational tone, rather than like they are just another customer waiting in line.

Dealing with customers can be challenging. But when you keep your focus on staying positive and constantly improving customer service, you are sure to win over even your toughest critic.

We appreciate your business and want the chance to serve you in the near future. Check out our website today and see what we offer.

Business people collect a lot of business cards; in fact, there are so many that sometimes these items get lost in the shuffle.

But there is a way to print business cards to let your message not only dazzle the recipient but help you get truly noticed.  

Let’s take a look at spot UV coating! It is a magical way to make your images and message pop and get noticed.

What is UV Coating?

UV coating is a clear compound that is applied to wet paper, then instantly dried by ultraviolet light.

The UV portion of spot UV comes from the ultraviolet light that is used to instantly cure the glossy varnish. And there’s no need to worry about toxicity because UV coatings are environmentally safe. They are free of solvents and do not emit volatile organic compounds or VOCs when cured. It dries at a fast speed, making it easy to add detail to your marketing materials.

Due to its eye-catching appearance and versatile applications, spot UV is one of the most popular printing techniques available. Even if you’ve never heard of it, you’ve no doubt seen its effects. It’s the shiny part of an otherwise matte page. It shines and puts your marketing in a class above ordinary printing.

The Best Ways to Use UV Coating

UV coating can be used on a whole page to protect your entire message or as a spot coating.

Using the spot coating not only protects your logo or name, it also shines bright when the light catches it. It is a decorative feature that many businesses are starting to use.

The great thing about using spot UV is that you can use it on a variety of paper stocks, from heavy 24pt cardstock to a thinner 100# text. No matter what paper you use, choosing a matte finish will contrast nicely with the spot UV coating: the more contrast, the better. 

Some people use the spot UV coating as a way to create their image or logo instead of printing it in another color. For example, you could use shiny black with matte black paper to show your logo off or a portion of an image.  

No matter where you use the spot UV coating, you are sure to make a significant impact and be remembered. Check out our website to get more options for paper and printing, and we will make sure your spot UV coating makes the most of your marketing materials. Set up a time to talk with one of our printing specialists, and let’s get to work.

When asking employees what makes a meeting worth attending, 62% said “clear,” “specific,” “defined,” and “concrete” information should be given.

This may sound like basic information, but many bosses hold meetings that are contrary to these terms. So how can you ensure you’re not making this mistake?

Here are 10 tips to keep your meetings effective and productive.

10 Tips to Make Your Meetings More Effective

1. Determine why you are having the meeting.

Try to pinpoint exactly why you are holding a meeting for these particular people.

Start by identifying the purpose and desired outcomes of the meeting, then include it in both the meeting invitation and the meeting agenda.

2. Determine the appropriate attendees.

You won’t hurt anyone’s feelings if they aren’t invited to the meeting.

In fact, people don’t want to waste their time if they aren’t the appropriate people to handle the topic of the meeting. Only invite people who can implement the changes you seek or offer advice on the appropriate department.

3. Create an effective agenda.

Type up the agenda, and list the topics and the presenters. Also, include start and end times so that the meeting doesn’t go off-topic.

Send out the agenda before the meeting so that everyone is ready to contribute.

4. Vary the presenters.

By including different presenters, you will stir up more interest and invite others to engage.

Having different views and topics by different people is much more engaging, and it may provoke others to share their insights as well.

5. Take breaks.

This is the best way to keep people off their phones. A break is the best time to check their emails and texts, get a drink, and use the restroom.

6. Pass out handouts at the beginning.

Be prepared for all participants.

Don’t expect they will bring their agendas; have enough for everyone in attendance. Place the handouts at each spot around the table to minimize the shuffling of papers. 

7. Don’t recap for latecomers.

This wastes time for all who arrived on time.

No matter the reason, don’t recap during the meeting. Latecomers can catch up by reading the agenda and talking to others during the break.

8. Cover the most important topic first.

Then list the next important topic, and so forth.

This gets right down to business. It’s like reading a newspaper article, in which the most important information is given right away, and then the subsequent information is disseminated.

9. Try to hear from everyone.

If it’s a small enough group, allow for input from each person. Give time to ask relevant questions and hear them out.

10.  Assign jobs prior to the meeting.

Have someone take notes, which involves mainly writing down the main talking points and actions that were brought up.

Have a timekeeper who can kindly keep everyone on task. Have a director who introduces each speaker. This keeps the meeting organized and effective. 

These tips should help you review your meeting process and possibly improve it a little if needed. Getting the most out of your meetings will ensure more success for you personally and for your business.

Our goal is to help you be successful as well. Our printing firm knows your time is valuable, and we are here to help you streamline your business. We will get right to the point, create an action plan and get your printing done on time so you will continue to be successful. 

We don’t always talk about personal growth, but it should be the topic of conversation or at least the topic of thought. How do we flourish in such a busy world? Here are ten steps to encourage your growth.

10 Steps to Encourage Your Personal Growth

Volunteer.

We don’t always want to add another thing to our to-do list, but this is important to give you a different perspective. By volunteering, you will feel good about yourself and learn new skills and get different views of the world.

Experience new things and places.

Take a short day trip on your day off. This is the perfect time to break out of your comfort zone and try something new. Enjoy learning about new places, and don’t be afraid to take part in local activities. It will do your brain good.

Prioritize your health.

Take a health journey by starting to walk, joining a gym, or taking up a new sport that you can do regularly. Your health is an important part of personal growth.

Evaluate your life.

Use a private journal, or put it in your phone or on a computer. But take time to write down what you like and don’t like about your life. This is time for complete honesty. No one but you is looking. What makes you happy? What frustrates you? What would you like to change in your life? What steps do you need to take to improve?

Learn something new.

Read books that you never thought of reading. Take a class somewhere that will stretch you. Go on a retreat to expand your knowledge.

Set ambitious goals.

Research at the University of California-Riverside found that people with loftier goals were more satisfied than those who set mediocre goals, even if the outcome was similar. Reach for something you think is a bit unattainable but doable. Don’t be afraid to set long goals that take a while to achieve.

Be a good listener.

You might want to call up a friend and practice your listening skills. Or maybe it’s at work. Focus on listening instead of what you’re going to say next.

Stretch yourself creatively.

Do something that stretches you creatively. If it doesn’t come naturally, take a painting or pottery class from an adult education facility. Or watch YouTube to follow along with an artist. Or try Pinterest for ideas on what to do. 

Don’t try to impress people.

This leads only to disappointment. Set goals that are important to you, rather than a goal that will impress others. This is key to personal growth because it’s personal; it’s not what others think of you. 

Teach others.

The best way to learn something is to teach it to others. Evaluate your skills, interests, and hobbies. What can you teach others? This will help you improve as well as help out others. 

We all need reminders to grow on purpose. If we don’t take steps to grow in our personal and professional lives, we remain stagnant.

We are always learning new things at our printing firm, and we love helping you with your goals. If you desire a more creative banner or marketing materials, you know where to go. We’re your partner in personal growth.